
Capital.Com Broker Review: Is it legit or a scam?
Capital.Com Overview & Company Background

Capital.com, established in 2016, is a global Contract for Difference (CFD) broker headquartered in Limassol, Cyprus. The company has expanded its presence with offices in the United Kingdom, Gibraltar, Poland, Lithuania, Bulgaria, Seychelles, and Australia, serving over 500,000 clients worldwide.
Capital.com is regulated by several top-tier financial authorities, ensuring compliance with industry standards and providing clients with a secure trading environment. The regulatory bodies overseeing Capital.com include:
- Financial Conduct Authority (FCA) in the United Kingdom
- Australian Securities and Investments Commission (ASIC) in Australia
- Cyprus Securities and Exchange Commission (CySEC) in Cyprus
- Financial Services Authority (FSA) in Seychelles
One of Capital.com’s distinguishing features is its proprietary, user-friendly web-based trading platform, complemented by the availability of the MetaTrader 4 (MT4) platform and integration with TradingView. This flexibility caters to traders with varying preferences and experience levels.
The broker emphasizes educational resources, offering comprehensive materials and tools to support traders in making informed decisions. This commitment to education is evident through features like the Investmate app, which provides trading courses and guides.
Capital.com has received several accolades recognizing its services and platform capabilities. Notably, it was awarded the Best Mobile Platform/App and Best Platform Features by Investment Trends in 2022.
In summary, Capital.com stands out as a reputable broker offering a wide array of tradable instruments, robust regulatory oversight, and a commitment to providing an intuitive trading experience supported by educational resources.
- Capital.com was founded in 2016.
- The company specializes in CFD trading and operates as a leading fintech provider.
- Headquarters are located in Limassol, Cyprus, with additional offices in the UK, Australia, Seychelles, and the Bahamas.
- Capital.com serves over 500,000 clients globally.
- Offers access to more than 6,100 markets, including CFDs on stocks, indices, forex, commodities, and cryptocurrencies.
- Supports both retail and professional traders with competitive trading conditions.
- Licensed and regulated by top-tier authorities like the FCA (UK), ASIC (Australia), CySEC (Cyprus), and the FSA (Seychelles), ensuring compliance, transparency, and protection of client funds.
- Features AI-driven insights, an intuitive trading experience, and comprehensive educational resources, including the Investmate app.
- Proprietary trading platform provides seamless web and mobile trading, integrated with MetaTrader 4 (MT4) and TradingView.
- Received multiple awards, including "Best Mobile Platform/App" and "Best Platform Features" by Investment Trends in 2022.
Pros & Cons Analysis
- Wide Range of Markets: Access to 6,100+ CFDs across stocks, indices, forex, commodities, and cryptocurrencies.
- Strong Regulation: Authorized by FCA (UK), ASIC (Australia), CySEC (Cyprus), and FSA (Seychelles).
- Innovative Platform: User-friendly proprietary trading platform with seamless web and mobile experience.
- Educational Resources: Extensive learning materials via the Investmate app and on-platform guides.
- No Hidden Fees: Competitive spreads with no commission on trades and transparent pricing.
- AI-Powered Insights: Advanced AI analytics for trading decisions.
- MT4 and TradingView Integration: Offers flexibility for technical traders.
- CFD-Only Trading: No access to physical stocks or long-term investment products.
- No U.S. Clients: Services are unavailable to traders in the United States.
- Limited MetaTrader Offering: Only supports MT4, not MT5.
- Overnight Fees: Charges apply for positions held overnight.
- Withdrawal Limits: Minimum withdrawal amounts apply, depending on the method used.
Is Capital.Com Regulated and Safe?
Capital.com prioritizes safety and transparency by being regulated by several top-tier financial authorities. These include the Financial Conduct Authority (FCA) in the UK, the Australian Securities and Investments Commission (ASIC), the Cyprus Securities and Exchange Commission (CySEC), and the Financial Services Authority (FSA) in Seychelles.
These regulatory bodies ensure that Capital.com adheres to strict financial standards, including client fund protection, operational transparency, and fair trading practices. Client funds are held in segregated accounts, meaning they are separate from the company’s operational funds, ensuring that traders’ money is protected even if the broker encounters financial issues.
Capital.com also employs robust security measures to protect user data and transactions. This includes SSL encryption and advanced security protocols to prevent unauthorized access. Additionally, the broker complies with Anti-Money Laundering (AML) and Know Your Customer (KYC) regulations, ensuring all users undergo proper verification.
The platform further enhances safety by offering negative balance protection, ensuring traders do not lose more money than they deposit. This feature applies to retail clients, safeguarding against volatile market conditions.
Capital.com’s commitment to regulation and security, combined with transparent practices, makes it a reliable and trustworthy broker for global traders.
- Financial Conduct Authority (FCA)
- Australian Securities and Investments Commission (ASIC)
- Cyprus Securities and Exchange Commission (CySEC)
- Financial Services Authority (FSA)
Trading Conditions & Costs
Capital.com offers a wide variety of 6,100+ CFDs across multiple asset classes, giving traders extensive market exposure. The available instruments include:
- Forex: Trade major, minor, and exotic currency pairs like EUR/USD, GBP/USD, and USD/JPY.
- Stocks: Access shares of globally recognized companies, including major US, UK, and European stocks such as Apple, Tesla, and Amazon.
- Indices: Trade popular indices like the S&P 500, FTSE 100, DAX 40, and Nasdaq 100.
- Commodities: Speculate on commodities, including precious metals (e.g., gold and silver), energy (e.g., oil and natural gas), and agricultural products (e.g., wheat and coffee).
- Cryptocurrencies: CFDs on leading cryptocurrencies, including Bitcoin, Ethereum, Ripple, and Litecoin, provide exposure to the volatile crypto market.
Additionally, traders can explore thematic markets and sector-specific assets to diversify their portfolios. The platform also supports fractional trading, allowing users to trade smaller portions of high-priced stocks.
Capital.com’s offerings cater to traders of all experience levels, providing opportunities to speculate on price movements across various markets. The platform’s intuitive design, coupled with AI-powered insights, helps users make informed trading decisions.
- Forex
- Stocks
- Indices
- Commodities
- Cryptocurrencies
Capital.Com Trading Platforms & Tools
Opening an account with Capital.com is a streamlined process designed to be quick and efficient. Follow these steps to get started:
Step 1: Registration
- Go to Capital.com and click on ‘Sign Up’.
- Enter your email address and create a password.
- Select your country of residence and agree to the terms and conditions.
- You can also sign up via Google, Facebook, or Apple ID for convenience.
Step 2: Personal Information
Provide essential details, including:
- Full Name
- Date of Birth
- Contact Number
- Residential Address
Step 3: Trading Experience and Financial Background
Capital.com will ask questions about your trading experience and financial status to assess your suitability. You’ll need to provide information about:
- Your experience level with trading instruments
- Your employment status and income range
- Your investment objectives and risk tolerance
Step 4: Identity Verification (KYC)
To comply with regulations, Capital.com requires Know Your Customer (KYC) verification:
- Upload a valid Government-Issued ID (passport, driver’s license, or national ID).
- Provide proof of address (utility bill or bank statement issued within the last 3 months).
Step 5: Account Approval
Verification is typically processed within a few hours. Once approved, you’ll receive a confirmation email, and your account will be ready to use.
Step 6: Deposit Funds
- Log in to your account and go to the ‘Deposit’ section.
- Choose a payment method:
- Credit/Debit Cards
- Bank Transfer
- E-Wallets (PayPal, Skrill, Neteller)
- Enter the deposit amount (minimum deposit is $20, depending on the method).
Step 7: Start Trading
- Select the trading platform:
- Web Platform
- Mobile App (iOS or Android)
- MetaTrader 4 (MT4)
- TradingView
- Explore 6,100+ CFDs across stocks, forex, indices, commodities, and cryptocurrencies.
- Use the platform’s charting tools, AI insights, and educational resources to make informed trades.
Additional Tips
- Demo Account: New traders can practice with a free demo account.
- Risk Management: Set Stop-Loss and Take-Profit orders for better risk control.
- Customer Support: Reach out via live chat, phone, or email for assistance during the process.
Capital.com makes opening an account simple and efficient, ensuring traders can get started quickly.
- Step 1: Registration
- Step 2: Personal Information
- Step 3: Trading Experience and Financial Background
- Step 4: Identity Verification (KYC)
- Step 5: Account Approval
- Step 6: Deposit Funds
- Step 7: Start Trading
Capital.Com Account Types & Minimum Deposit
1. Standard Account
- Minimum Deposit: $20 (varies by payment method).
- Features: Access to over 6,100 markets including forex, stocks, commodities, indices, and cryptocurrencies.
- Leverage: Up to 1:30 for retail clients (based on regulations in Europe and Australia).
- Negative Balance Protection: Included to prevent losses exceeding deposits.
- Trading Platforms: Proprietary platform, MetaTrader 4 (MT4), and TradingView integration.
- Spreads: Competitive, starting at 0.6 pips for major forex pairs.
2. Professional Account
- Eligibility: Requires meeting at least two of the following criteria:
- Significant trading volume (10 trades per quarter).
- Financial portfolio of over €500,000.
- Relevant experience in the financial sector.
- Leverage: Up to 1:500.
- Features: Lower margin requirements and advanced trading conditions.
- Risk: No negative balance protection, so traders should manage risks carefully.
3. Demo Account
- Features:
- Practice with virtual funds in a risk-free environment.
- Full access to the platform’s tools, assets, and indicators.
- Ideal for beginners or testing new strategies.
Key Points
- Platforms: All accounts can trade via Capital.com’s web platform, mobile app, MT4, and TradingView.
- Educational Tools: Access to resources like Investmate and AI-powered insights.
- Spreads and Fees: Competitive spreads with no commission on trades.
Capital.com offers different account types to cater to a variety of traders. Here’s an overview of the available options:
Account Type | Features |
---|---|
Standard Account | – No minimum deposit requirement (varies by payment method) – Negative balance protection – Leverage up to 1:30 for retail clients in Europe and Australia (up to 1:500 for professional clients) – Access to 6,100+ markets |
Professional Account | – Higher leverage (up to 1:500) – Requires meeting two of three criteria: significant trading volume, financial portfolio exceeding €500,000, or relevant trading experience – No negative balance protection – Advanced features and reduced margin requirements |
Demo Account | – Virtual funds for practice trading – Full access to all trading tools and assets – Risk-free environment |
Key Details:
- Spreads: Competitive, starting from 0.6 pips for major forex pairs.
- Leverage: In line with regulations; retail clients get up to 1:30, while professional clients can access up to 1:500.
- Eligibility: Professional accounts require proof of experience and financial status.
Each account type comes with access to Capital.com’s proprietary platform, MT4 integration, and TradingView compatibility, ensuring flexibility for different trading strategies.
Deposits & Withdrawals
Capital.com offers a variety of deposit and withdrawal methods to ensure seamless transactions for its users.
Deposit Methods
- Credit/Debit Cards: Instant deposits with a minimum amount of $20.
- Bank Transfers: Minimum deposit of $250; processing time may take up to 24 business hours.
- E-Wallets: Options like PayPal and Apple Pay are available, with instant processing and a minimum deposit of $20.
Capital.com does not charge any fees for deposits. However, it’s advisable to check with your payment provider for any potential charges on their end.
Withdrawal Methods
- Credit/Debit Cards: Withdrawals may take 3-5 business days to reflect in your account.
- Bank Transfers: Typically processed within 1 business day; however, the time for funds to appear in your account may vary depending on your bank’s procedures.
- E-Wallets: Withdrawals to platforms like PayPal are processed within 24 hours, but it may take up to 3-5 business days for the funds to appear in your account.
Capital.com processes all withdrawal requests within 24 hours. In 91% of cases, withdrawals are processed within 5 minutes.
There are no fees for withdrawals; however, minimum withdrawal amounts apply:
- Credit/Debit Cards: Minimum withdrawal of $20.
- Bank Transfers: Minimum withdrawal of $50.
If your account balance is less than the minimum withdrawal amount, you are required to withdraw the full available balance.
Processing Times
While Capital.com strives to process transactions promptly, actual processing times can vary based on the payment method and banking procedures. It’s recommended to consult with your bank or payment provider for specific timelines.
Security Measures
Capital.com ensures the security of all transactions through advanced encryption technologies and complies with regulatory standards to protect client funds. Client funds are held in segregated accounts, separate from the company’s operational funds, providing an additional layer of security.
How to trade with Capital.Com? Step-by-Step Guide
Trading on Capital.com is designed to be user-friendly, accessible to beginners and experienced traders alike. Here’s a step-by-step guide on how to trade with Capital.com:
- Create and Verify an Account:
Sign up by providing your email, password, and personal details. Complete the Know Your Customer (KYC) verification by submitting proof of identity (ID) and proof of address. - Deposit Funds:
After verification, deposit funds into your account using methods like credit/debit cards, bank transfers, or e-wallets (PayPal, Skrill). The minimum deposit is typically $20 (varies by method). - Choose a Trading Platform:
Capital.com offers a proprietary web-based platform, a mobile app, and integration with MetaTrader 4 (MT4) and TradingView. Select the platform that suits your trading style. - Select an Asset:
Navigate through the platform to choose from over 6,100 markets, including CFDs on forex, stocks, indices, commodities, and cryptocurrencies. - Conduct Market Analysis:
Use the platform’s advanced charting tools, indicators, and AI-powered insights to analyze price trends. Capital.com supports various technical indicators like Moving Averages, RSI, and Bollinger Bands. - Place a Trade:
- Select ‘Buy’ if you expect the price to rise or ‘Sell’ if you expect it to fall.
- Enter your trade size (volume).
- Set risk management parameters like Stop-Loss and Take-Profit orders.
- Monitor the Trade:
Track your open positions using real-time updates. The platform allows you to modify or close trades anytime. - Close the Trade:
When ready, close your position manually or let the Stop-Loss/Take-Profit orders execute automatically. - Withdraw Funds:
Request withdrawals through the same methods used for deposits. Withdrawal times vary based on the method but typically take 1–3 business days.
Capital.com’s platform ensures a seamless trading experience with intuitive interfaces and educational support for traders at all levels.
Customer Support
Capital.com offers comprehensive customer support services to ensure traders receive timely assistance. The support team can be reached through several channels:
1. Live Chat
- Availability: 24/7 support.
- Languages: Support is provided in 10+ languages, including English, Spanish, French, German, and Arabic.
- Access: Available directly on the website and mobile trading app. The live chat feature ensures quick responses to common issues or questions.
2. Phone Support
- Contact Numbers:
- United Kingdom: +44 20 3988 8301
- Australia: +61 2 8311 7800
- Cyprus: +357 25 030 606
- Hours: Phone support operates 24/7, allowing you to reach out anytime, regardless of your time zone.
3. Email Support
- Email Address: support@capital.com
- Response Time: Generally within a few hours, depending on the complexity of the query. Email support is ideal for detailed inquiries or issues requiring documentation.
4. Help Center
Capital.com’s Help Center provides a comprehensive knowledge base with articles, guides, and FAQs covering topics such as account setup, deposits/withdrawals, and trading tools. This self-service resource is useful for resolving issues independently.
5. Educational Support
Capital.com offers extensive educational materials through the Investmate app, trading guides, and in-depth courses to help users improve their trading skills.
Key Benefits
- 24/7 Availability: Support is accessible at all times.
- Multilingual Support: Helps accommodate traders from different regions.
- Multiple Channels: Flexibility to choose between live chat, phone, and email.
Capital.Com Final Verdict
In conclusion, Capital.com offers a robust trading platform with a range of features designed to accommodate various trading styles and preferences. Its regulatory compliance and dedication to customer support contribute to its reputation as a trustworthy broker in the online trading industry.
- Regulation: Overseen by top-tier regulators like the FCA, ASIC, CySEC, and FSA, ensuring compliance and security.
- Market Variety: Access to over 6,100 CFDs across forex, stocks, indices, commodities, and cryptocurrencies.
- Trading Platforms: Offers a proprietary platform, MetaTrader 4 (MT4), and TradingView integration.
- Educational Resources: Comprehensive learning tools, including the Investmate app, guides, webinars, and tutorials.
- Fees: Competitive spreads with zero commissions and no hidden fees.
- Negative Balance Protection: Available for retail clients, ensuring risk is limited to deposited funds.
- Customer Support: 24/7 multilingual support via live chat, phone, and email.
- Limitations: Not available to traders in the U.S., Canada, and certain other regions.
Frequently Asked Questions
What is the minimum deposit required to start trading with Capital.com?
The minimum deposit at Capital.com is 20 USD/EUR/GBP for all payment methods, except for wire transfers, which require a minimum deposit of 250 USD/EUR/GBP.
What leverage does Capital.com offer?
For retail clients, leverage goes up to 30:1 for major currency pairs and varies depending on the asset class. Professional clients can access leverage as high as 500:1, subject to eligibility requirements.
Is Capital.com regulated?
Yes, Capital.com is regulated by top-tier authorities, including the Financial Conduct Authority (FCA) in the UK, the Australian Securities and Investments Commission (ASIC), the Cyprus Securities and Exchange Commission (CySEC), and the Financial Services Authority (FSA) in Seychelles.
Does Capital.com offer negative balance protection?
Yes, Capital.com provides negative balance protection for retail clients, ensuring you cannot lose more than the funds you have deposited. However, this feature is not available for professional clients.
What instruments can I trade on Capital.com?
Capital.com offers access to over 6,100 CFDs, including forex, stocks, indices, commodities, and cryptocurrencies. It also features thematic markets and sector-specific trading opportunities.
About Author

Beatrice Quinn
Beatrice Quinn Kingsley, a finance graduate from the London School of Economics, dove into finance clubs during her studies, honing her skills in portfolio management and risk analysis. With a career spanning prestigious firms like Barclays and HSBC, she's become an authority in asset allocation and investment strategy, known for her insightful reports. Beyond her corporate success, Beatrice is an advocate for financial literacy, actively engaging in workshops, seminars, and writing on topics like personal finance and investing. Recognized in the field, she's a featured voice in publications and a sought-after consultant, combining her financial know-how and communication prowess to empower ...User Reviews
Be the first to review “Capital.Com Broker Review: Is it legit or a scam?” Cancel reply
- Capital.Com Overview & Company Background
- Pros & Cons Analysis
- Is Capital.Com Regulated and Safe?
- Trading Conditions & Costs
- Capital.Com Trading Platforms & Tools
- Capital.Com Account Types & Minimum Deposit
- Deposits & Withdrawals
- How to trade with Capital.Com? Step-by-Step Guide
- Customer Support
- Capital.Com Final Verdict
- Frequently Asked Questions
- About Author
There are no reviews yet.